1. Introduction

TapentadolMart ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rajgraphics.art and make purchases from us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We collect information you provide directly to us, including:

• • Full name, email address, phone number, and shipping/billing address when you create an account or place an order
• • Payment information (processed securely — we do not store card details on our servers)
• • Order history, product preferences, and communications with our support team
• • Device information, IP address, browser type, and pages visited (collected automatically via cookies)
• • Any information you voluntarily provide when contacting our support team

3. How We Use Your Information

We use the information we collect for the following purposes:

• • To process and fulfil your orders, including sending order confirmations and shipping updates
• • To manage your account and provide customer support
• • To send transactional emails related to your orders (we do not send unsolicited marketing emails)
• • To improve our website, products, and services based on usage patterns
• • To detect, prevent, and address fraud, security issues, and technical problems
• • To comply with legal obligations and enforce our Terms and Conditions

4. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only with:

• • Shipping and logistics partners — solely to fulfil and deliver your order
• • Payment processors — to securely handle your transaction (PCI DSS compliant)
• • Legal authorities — if required by law, court order, or governmental regulation
• • Business successors — in the event of a merger, acquisition, or sale of assets

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies. We use strictly necessary cookies, performance cookies, and functionality cookies only — we do not use advertising or tracking cookies from third parties.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include SSL/TLS encryption for all data transmitted between your browser and our servers, secure server infrastructure with restricted access, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Order information is typically retained for 5 years for accounting and legal compliance purposes. You may request deletion of your account and associated data at any time by contacting us at support@tapentadolmart.com.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• • Right to access — request a copy of the personal data we hold about you
• • Right to rectification — request correction of inaccurate or incomplete data
• • Right to erasure — request deletion of your personal data ('right to be forgotten')
• • Right to restrict processing — request that we limit how we use your data
• • Right to data portability — receive your data in a structured, machine-readable format
• • Right to object — object to processing of your data for certain purposes
• • Right to withdraw consent — withdraw consent at any time where processing is based on consent

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by updating the 'Last Updated' date at the top of this page. Your continued use of our website after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: Email: support@tapentadolmart.com | WhatsApp: +91 78757 50408 | Address: TapentadolMart, India. We will respond to all requests within 30 days.